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Have a look at the documentation first — it is short. If it does not cover your question, this reaches us directly.

A model drafts a first answer from those same documentation pages, and a person reads and approves it before anything is sent to you. Questions about money, your personal data, contracts or security skip the draft entirely and go straight to a person.

So we can reply. Nothing else is done with it, and your message is erased 90 days after the conversation last moved.

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The more specific, the better an answer you get. Up to 4,000 characters.